The importance of the end-user experience
As a bridge between business and IT infrastructure, end-user experience is a key component of the performance management process and has a direct influence on business performance.
In the current IT environment, APM (application performance management) solutions have been gaining attention as tools with which service administrators can intuitively identify how efficiently an application can be delivered to end users and how much it can help improve business performance. The value has been shifted from a traditional approach that focuses on the status of infrastructure and components are prevalent.
Nonetheless, WAS APM, which places great importance on the role of WAS monitoring, is still dominant in the domestic APM market. In recent years, EUM (end-user monitoring) APM, which is APM from the perspective of end users, has been attracting attention. However, it relies on foreign vendors. Even if WAS APM and EUM are linked, issues related to cost and stability may still arise, making it difficult to use APM for monitoring purposes, from a business point of view.
Conditions of an APM solution
In order to identify and meet the needs of end users, complete visibility of the process and delivery path of an application is essential.
Therefore, companies that want to increase their business performance need AppInsightor, because it gives them the power to monitor the status of an entire system through end-to-end linkage analysis.
|Comparison of functions and items||Appinsightor||A APM||B APM||C APM||D APM||E APM|
|Monitoring method||Provision of both an individual transaction and statistical basis||Individual transaction basis||Individual transaction basis||Individual transaction basis||Individual transaction basis||Statistics-based|
|Real-time service identification||Real-time||Real-time||Real-time||Real-time||Real-time||Statistics|
|Comparison of real-time performance indicator||Providing||Not Providing/td>||Not Providing||Not Providing||Not Providing||Provision of statistics|
|Real-time transaction analysis (Call Tree)||Real-time analysis||Real-time analysis||Real-time analysis||Real-time analysis||Real-time analysis||Statistical analysis|
|Comparison of each performance index||All indexes||Some indexes||Some indexes||Some indexes||Some indexes||Most indexes|
|Agent setting||UI based (ensuring user-friendliness)||Text Setting based||Text Setting based||Text Setting based||Text Setting based||Option|
|EUM||Providing||Not Providing||Not Providing||Not Providing||Not Providing||Option|
|End-to-end linkage analysis||Providing||Third-party solution interworking||Third-party solution interworking||Third-party solution interworking||Third-party solution interworking||Option|